An AI receptionistthat texts back instead of talking.
Most things sold as an AI receptionist put a synthetic voice on your phone line. This one does not. It answers every message in seconds, texts back any call that rings out, and chases the quiet ones until they book or say no.
If you specifically want a voice picking up, we are not it, and it is better to know that here than on a call. What follows is the case for the other way round.
$900 a month plus $1,000 setup. Added next to the Marketing Engine, or on its own.
A cancellation
“So sorry, something has come up. Can we move today?”
Rebooked slot
+$340 · From a slot about to go empty.
What an AI receptionist actually is.
Software that handles the first contact somebody makes with your business, so nobody waits for a human to be free. Three kinds exist, they solve the same problem, and they suit different businesses.
Voice, answering the phone
A synthetic voice picks up, asks a few questions and takes a message or books a slot. The closest thing to a human receptionist, and the version most people picture when they search for one.
Best where the call itself is the service, or where callers will not text.
Messaging, answering everything else
Forms, email, website chat and SMS answered in seconds, in your voice, with the questions you would ask. A call that rings out gets a text straight back so the thread carries on in writing.
Best where most enquiries already arrive as messages, which is most local service businesses.
A human answering service
A real person in a call centre picks up, follows a script and passes on a message. Long-established, and the one AI is usually being compared against on price.
Best where a human voice is the point and the volume justifies the cost.
Growth House builds the second kind. The rest of this page is about why, and what it does once it is running.
The lead you never knew you had.
Someone messages you at 8:40 on a Friday night asking about Saturday. You see it Monday at nine. They booked the other place Saturday morning, and you never knew they existed.
Every lead answered in seconds, day or night, and followed until they book or say no.
What it does, and what it will not.
- Answers every form, email, website chat and text in seconds, in your voice, asking the questions you would ask
- Texts back any call that rings out, so the conversation carries on in writing while they still want to book
- Chases the quotes and the quiet ones on a schedule, with real messages, until they book or tell you no
- Pick up the phone and talk. There is no synthetic voice on your line
- Take payment or move money
- Promise anything you have not approved it to say
Why texting back wins.
A voice answering is the obvious version, and it is the one most people picture. Here is what actually happens after the first ten seconds.
Voice agents are getting better quickly and there are businesses they suit. If yours is one where the call itself is the service, take one seriously. This page is about the other case, which is most local service businesses.
Live in about two weeks.
Taught your business
Your services, your areas, your prices, your hours and the questions you would ask. Plus the rules: what it never says, and when it stops and fetches you. That is what the $1,000 setup buys.
Wired to where they reach you
Your forms, your inbox, your website chat and your business number, so there is no new app and nothing for anyone to check.
It answers, in seconds
Day, night, Saturday, and the middle of a job. Every message answered and qualified in your voice, every missed call texted straight back.
It keeps going
The quiet ones get chased on a schedule until they book or say no. You read the threads whenever you want, and change a rule any time.
Four things decide the price of any of them.
Quotes in this category vary enormously and most of the difference comes down to the same four things. Worth asking about whoever you end up talking to.
- 01Whether a voice is involved. Voice usually carries a per-minute cost on top of a monthly, because the call itself is billed.
- 02How many places it has to watch. One form is cheaper than a form, an inbox, a chat widget and a phone number.
- 03How much it has to know. Answering “are you open Saturday” is a different build from quoting off your price list.
- 04Whether anyone maintains it. A setup fee with no monthly usually means you own the upkeep the first time something upstream changes.
Ours is $1,000 to set up and $900 a month, with no per-minute charge, because there is no call to bill.
Against hiring somebody.
The real alternative for most owners is not another tool, it is a person. They are better at different things, and it is worth being clear which.
Most owners who put this in are not replacing anybody. They are covering the hours nobody was working and the follow-up nobody was getting to.
They dropped their ad agencyand kept our system.
A multi-location local service business, running in three markets. We moved them onto a new site with nothing on it and opened a market they had never appeared in at all, so both started from actual zero. A year later they could see exactly where their leads came from, and it was not the paid ads.
Their third market had no presence at all when we started. The percentages are the share of tracked queries where they get named. Most competitors are named on none.
What owners ask about an AI receptionist.
Let's see what a reply in thirty seconds would be worth.
Book a free consultation. Thirty minutes on how your leads arrive now, what happens to the ones that come in after hours, and what we would put in place first.
