The Marketing Engine, $1,500 a month, publishing in two weeksMarketing Engine, $1,500/mo, publishing in 2 weeksSee pricing
Book a consultation

An AI receptionistthat texts back instead of talking.

Most things sold as an AI receptionist put a synthetic voice on your phone line. This one does not. It answers every message in seconds, texts back any call that rings out, and chases the quiet ones until they book or say no.

If you specifically want a voice picking up, we are not it, and it is better to know that here than on a call. What follows is the case for the other way round.

$900 a month plus $1,000 setup. Added next to the Marketing Engine, or on its own.

Your front deskAnswers, qualifies and books. Built by Growth House.
Thursday, 7:02amYou were making coffee

A cancellation

“So sorry, something has come up. Can we move today?”

7:02amSaw the gap it left
7:03amChecked who was waiting
7:05amOffered it to three people
7:31amMarcus took it
7:33amHeld the other two for next week
7:34amMoved the slot and the deposit
7:40amUpdated you in Slack
🎉

Rebooked slot

+$340 · From a slot about to go empty.

Start here

What an AI receptionist actually is.

Software that handles the first contact somebody makes with your business, so nobody waits for a human to be free. Three kinds exist, they solve the same problem, and they suit different businesses.

01

Voice, answering the phone

A synthetic voice picks up, asks a few questions and takes a message or books a slot. The closest thing to a human receptionist, and the version most people picture when they search for one.

Best where the call itself is the service, or where callers will not text.

02

Messaging, answering everything else

Forms, email, website chat and SMS answered in seconds, in your voice, with the questions you would ask. A call that rings out gets a text straight back so the thread carries on in writing.

Best where most enquiries already arrive as messages, which is most local service businesses.

03

A human answering service

A real person in a call centre picks up, follows a script and passes on a message. Long-established, and the one AI is usually being compared against on price.

Best where a human voice is the point and the volume justifies the cost.

Growth House builds the second kind. The rest of this page is about why, and what it does once it is running.

Why this exists

The lead you never knew you had.

Someone messages you at 8:40 on a Friday night asking about Saturday. You see it Monday at nine. They booked the other place Saturday morning, and you never knew they existed.

Every lead answered in seconds, day or night, and followed until they book or say no.

Straight answer

What it does, and what it will not.

It does
  • Answers every form, email, website chat and text in seconds, in your voice, asking the questions you would ask
  • Texts back any call that rings out, so the conversation carries on in writing while they still want to book
  • Chases the quotes and the quiet ones on a schedule, with real messages, until they book or tell you no
It does not
  • Pick up the phone and talk. There is no synthetic voice on your line
  • Take payment or move money
  • Promise anything you have not approved it to say
The comparison you are running

Why texting back wins.

A voice answering is the obvious version, and it is the one most people picture. Here is what actually happens after the first ten seconds.

A voice answeringTexting back
What the caller getsA synthetic voice, right awayA text back in seconds, and a person's words
When it mishearsThe caller repeats themselves, or hangs upIt is in writing, so there is nothing to mishear
After hoursAnswered, then nothing until morningAnswered, qualified, and followed up
If they do not replyThe call is overIt chases on a schedule until they book or say no
What you read laterA transcript, if you are luckyThe thread, exactly as they saw it
Who approves what it saysWhoever wrote the scriptYou, and you can change a rule any time

Voice agents are getting better quickly and there are businesses they suit. If yours is one where the call itself is the service, take one seriously. This page is about the other case, which is most local service businesses.

How it runs

Live in about two weeks.

01
01 · Setup

Taught your business

Your services, your areas, your prices, your hours and the questions you would ask. Plus the rules: what it never says, and when it stops and fetches you. That is what the $1,000 setup buys.

02
02 · Connected

Wired to where they reach you

Your forms, your inbox, your website chat and your business number, so there is no new app and nothing for anyone to check.

03
03 · Live

It answers, in seconds

Day, night, Saturday, and the middle of a job. Every message answered and qualified in your voice, every missed call texted straight back.

04
04 · Always

It keeps going

The quiet ones get chased on a schedule until they book or say no. You read the threads whenever you want, and change a rule any time.

What these cost

Four things decide the price of any of them.

Quotes in this category vary enormously and most of the difference comes down to the same four things. Worth asking about whoever you end up talking to.

  1. 01Whether a voice is involved. Voice usually carries a per-minute cost on top of a monthly, because the call itself is billed.
  2. 02How many places it has to watch. One form is cheaper than a form, an inbox, a chat widget and a phone number.
  3. 03How much it has to know. Answering “are you open Saturday” is a different build from quoting off your price list.
  4. 04Whether anyone maintains it. A setup fee with no monthly usually means you own the upkeep the first time something upstream changes.

Ours is $1,000 to set up and $900 a month, with no per-minute charge, because there is no call to bill.

The other option

Against hiring somebody.

The real alternative for most owners is not another tool, it is a person. They are better at different things, and it is worth being clear which.

A personThis
Hours coveredThe ones you pay forAll of them, including Sunday
Cost shapeA salary, plus the on-costsA setup fee and a monthly
Ramp-upWeeks of learning your businessAbout two weeks, then it knows the price list
When it is busyOne conversation at a timeEvery conversation at once
What it is better atJudgement, awkward callers, anything genuinely newSpeed, and never forgetting to follow up

Most owners who put this in are not replacing anybody. They are covering the hours nobody was working and the follow-up nobody was getting to.

Want to see how fast your leads actually get answered?

Book a free consultation. Thirty minutes on where your enquiries arrive, how long they wait today, and what the Front Desk Agent would pick up first.

One year, one client

They dropped their ad agencyand kept our system.

A multi-location local service business, running in three markets. We moved them onto a new site with nothing on it and opened a market they had never appeared in at all, so both started from actual zero. A year later they could see exactly where their leads came from, and it was not the paid ads.

A market opened from zeroPerplexity 13%Claude 10%AI Overview 7%

Their third market had no presence at all when we started. The percentages are the share of tracked queries where they get named. Most competitors are named on none.

THE MARKETING ENGINE, ACROSS THREE MARKETS
ORGANIC SEARCH · ONE CLIENT · 12 MONTHSTO JUN 2026
30x5x CALLS

Thirty times the traffic and five times the calls, on a site that started at zero. And named in AI answers where their competitors are not.

VISITORS FROM SEARCH, RUNNING TOTAL

JulAugSepOctNovDecJanFebMarAprMayJun

Google Search Console, new site, July 2025 to June 2026.

Questions

What owners ask about an AI receptionist.

No, and that is deliberate. There is no synthetic voice on your line. A call that rings out gets a text back within seconds instead, which keeps the conversation going in writing where nothing is misheard and the customer can reply when they have a hand free. If you specifically want a voice picking up, we are not the right fit and it is better to know that now.

Let's see what a reply in thirty seconds would be worth.

Book a free consultation. Thirty minutes on how your leads arrive now, what happens to the ones that come in after hours, and what we would put in place first.

By chatting you agree to our Privacy Policy